Warranty Information

We strongly suggest that you setup your display upon receipt. While we endeavor to ship you a perfect item, unfortunately freight damage does occur. Any replacement parts or missing items will be shipped via FedEx ground or UPS at our expense. We will be happy to ship any replacement parts or missing items by an expedited method on your account.

Warranty Information: We stand behind our products. All of our displays are covered under warranty to be free from defects in hardware material and workmanship if properly used under normal conditions. Under this warranty we are limited to correcting or replacing, at our discretion, any hardware or parts that shall be returned to us. This warranty shall not apply to any products that must be replaced because of normal wear, that have been subject to misuse, negligence, improper installation or accident, or that have been altered by someone other than Jackpot! Displays. Any units damaged during shipping or transportation will be covered by us, if shipped on our account. Any units damaged during shipping or transportation on an account other than Jackpot! Displays will be the responsibility of the carrier. Our pop-up display units feature lifetime warranty on the pop-up frame.

Defective Policy: We have found that we have very few defective display products but unfortunately it does happen. In the event you receive a defective product we will send you a pre-paid FedEx Ground return label for repair/replacement of the item and/or may send you replacement components. We may require pictures of the problem/issue prior sending you a label and/or component. Defective items returned to us for a refund will fall under the Return Policy and will be subject to the return fees listed under the Return Policy.